Privacy Policy

Updated at Friday, 30 May 2025 at 01:17 pm

Privacy Policy for Fishelly

Last Updated: [Date, October 29, 2025]

Welcome to Fishelly ("we," "us," "our," or "Fishelly"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Fishelly (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the App after the date such revised Privacy Policy is posted.

This Privacy Policy does not apply to the third-party online/mobile store from which you install the App or make payments, including any in-app virtual items, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.

1. COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect via the App depends on the content and materials you use, and includes:

  • Personal Data:
    • Account Information: When you register for an account, we may collect your name, email address, password, and other information you provide.
    • Google Login: If you choose to log in using your Google account, we will receive certain profile information from Google, such as your name, email address, and profile picture, as permitted by Google and your privacy settings on Google.
    • User Profile: You may voluntarily provide additional information to your user profile, such as a profile picture or bio.
  • User-Generated Content:
    • Community Posts & Blogs: Information you post in community forums, comments on blogs, or any other content you submit to the App.
    • AI Chatbot Interactions: We collect the queries you submit to our AI Chatbot and the responses generated. This information is used to provide the service, improve the AI Chatbot's functionality, and for analytics. [Specify if a third-party AI provider is used here, e.g., "Our AI Chatbot utilizes technology from [Third-Party AI Provider]. Their use of data is governed by their privacy policy, available at [Link to Third-Party AI Provider's Privacy Policy]."] We may log conversations for quality assurance and improvement purposes.
  • Derivative Data (Usage Information): Information our servers automatically collect when you access the App, such as your IP address, your browser type, your operating system, your access times, app features you use, fish details viewed, and the pages you have viewed directly before and after accessing the App.
  • Mobile Device Data: Device information such as your mobile device ID number, model, and manufacturer, and information about the location of your device, if you permit us to access this information.
  • Data From Contests, Giveaways, and Surveys: Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

2. USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

  • Create and manage your account.
  • Provide and improve the App's features, including the AI Chatbot, community forums, blogs, and fish details.
  • Personalize your user experience.
  • Process transactions and send you related information.
  • Communicate with you about your account or our services, including responding to your comments, questions, and requests, and providing customer service.
  • Send you technical notices, updates, security alerts, and support and administrative messages.
  • Monitor and analyze trends, usage, and activities in connection with our App.
  • Develop new products, services, features, and functionality.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Resolve disputes and troubleshoot problems.
  • Comply with legal obligations.
  • Request feedback and contact you about your use of the App.
  • [Add other specific uses if applicable]

3. DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, AI processing [if using third-party AI], email delivery, hosting services, customer service, and marketing assistance. These service providers are authorized to use your personal information only as necessary to provide these services to us.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  • Community & Public Posts: Information you post in community sections or blogs is public and can be viewed by others. We cannot control how other users may use this information.

4. TRACKING TECHNOLOGIES (Analytics)

We may use third-party analytics services (such as Google Analytics for Firebase, or similar tools) to help understand your usage of our services and to improve our App. These services may collect information sent by your device as part of a web page request, such as cookies or your IP address. Their use of such information is governed by their privacy policies.

5. SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

6. DATA RETENTION

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. Chatbot conversations may be retained for [specify period, e.g., 90 days] for quality and improvement purposes unless otherwise required for legal or security reasons.

7. YOUR DATA PROTECTION RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us at fishellyspark@gmail.com. We will respond to your request in accordance with applicable law.

8. POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13 (or a higher age threshold if required by applicable law, e.g., 16 in some GDPR countries). If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible.

9. INTERNATIONAL DATA TRANSFERS

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to Gujarat and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Fishelly Pvt Ltd
Junagadh - 362001, Gujarat, Bharat
fishellyspark@gmail.com
https://www.fishelly.com/