Company: Fishelly Pvt Ltd
Address: Junagadh - 362001, Gujarat, Bharat
Email: fishellyspark@gmail.com
Website: https://www.fishelly.com
Delivery Time
We strive to deliver all orders within 7–11 business days from the date of purchase.
Returns & Replacements
We accept returns and replacements only in the following cases:
- Wrong product received
- Defective or damaged product
Conditions for Return
- The customer must record a clear unboxing video from the moment the package is opened.
- Return request must be raised within 48 hours of delivery.
- Product must be unused, in original packaging, and in the same condition as received.
How to Request a Return
- Email us at fishellyspark@gmail.com with:
- Your order ID
- Reason for return
- Attached unboxing video clearly showing the issue
- Our support team will verify the claim within 2–3 business days and guide you through the next steps.
Important Notes
- No returns are accepted for reasons like change of mind, personal dislike, or minor packaging damage.
- Fishelly reserves the right to reject return requests that do not meet the above criteria.
Thank you for shopping with us! We’re committed to ensuring a smooth and trusted experience.